MicroSave is a market leader in providing a wide spectrum of trainings to institutions .JPG)
focussing on financial inclusion. With 20 years of experience we have trained over 6500 practitioners to build skills and knowledge around product development & channel innovations, marketing & communications, customer service, risk analysis, process optimization, social performance management, etc.
|
Our trainings include:
-
Face to face Trainings
-
Retail trainings
-
Customised trainings
-
Training for staff; and
-
Training of Trainers
-
Exposure Visits
-
Conferences and Workshops
-
Webinars & Virtual Conferences
-
Electronic and Distance Learning
|
To ensure the training is leveraged to bring about
relevant changes in institutional performance, we employ four complementary training strategies:
-
Training materials are developed as a complete package of resources
-
Training is designed for specific skill sets, not particular financial inclusion/business models
-
Classroom training is wherever possible followed by practical field work
-
Certification based on classroom training and practical implementation (on-job assignments)
Our team of certified trainers come with extensive experience of developing and designing training programmes & curriculum.
-
Internationally acclaimed toolkits based approach
Developed based on rigorous, field-based research and testing with a diverse range of institutions operating in a variety of markets, our Toolkits provide comprehensive coverage to all aspects of financial inclusion. These are regularly updated and customised to suit client’s need/ context. Our 36+ toolkits have been downloaded over 50,000 times and used by over 400 institutions, globally. To know more please look at our Overview of Toolkits.
-
Practice-based training philosophy
Our training programmes focus on transferring the knowledge, skills and attitudes necessary for effective use of each toolkit through hands-on, practical application of the tools as part of the training process.
-
Adult learning principles
Our training courses are structured to offer to participants’ avenues to apply practical learning. We use an interactive approach, relying on group discussions and flip charts supported by exercises and handouts. We use energisers, case studies, role-plays, debates and group exercises to provide variety and facilitate experiential and shared learning.
|
We custom-design curricula, and organise and conduct training sessions and workshops on thematic and functional areas such as: |
-
Digital Financial Services SME Financing
-
Responsible Finance and Social Performance Management
-
Livelihoods financing, value chain analysis and development
-
Entrepreneurship Development
-
Financial Education
-
Youth Microfinance
-
Microinsurance
-
Environmental finance: for water, sanitation and renewable energy
|
-
Market Research: field research, secondary research, and business analytics
-
Product development: costing/ pricing, process mapping, pilot-testing, and roll out
-
Risk management: risk mapping, credit, financial and operational, loans processing and delinquency
-
Corporate Governance and Strategic Business Planning
-
Institutional development: process re-engineering, organisational design, financial accounting and management, HR management, and internal audit and controls
Process Analysis
|
Our client list includes bilateral and multilateral agencies such as IFC, World Bank, ADB, AfD, UNCDF, DFID, UNDP, CGAP, USAID, Rabobank Foundation, Cordaid, the Ford Foundation, the Bill & Melinda Gates Foundation, the Omidyar Network, Michael and Susan Dell Foundation, and Opportunity International Australia and others.