In the process of product development, the pilot-test is one of the most important steps and yet is one of the least well implemented ones. This
MicroSave toolkit was developed with Michael McCord and provides a user friendly guide to the critical pilot-testing process. It allows MFIs to design and implement pilot-tests in a controlled and scientific manner and includes spreadsheets to facilitate the performance projections for new products under testing. The Planning, Conducting and Monitoring Pilot-Tests for MFIs toolkit covers:
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Composing the Pilot Test Team
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Defining the Objectives
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Documenting the Product Definitions and Procedures
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Developing the Testing Protocol
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Modelling the Financial Projections
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Developing Customer Marketing Materials
For a quick overview, do read through the
toolkit summary.