In this video series-6 on Joint Liability Group Lending, Kabir Kumar Microfinance Analyst, CGAP talks about how does Spandana, India organises their collection process. A typical collection process begins with the members submitting their loan card and instalment amount to the group leader, who in turn handover the collected cash to the field officer. Following which the loan officer verifies the amount collected and then updates the centre register and the loan card of the members.